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Case Studies

Hospitality/Concessions – Sports Venue

Headway provided a combination of Recruitment and Talent Acquisition and Employer of Record services to help Bull City Hospitality with their expanding hospitality and concessionary food and beverage operations.   Outcome in Brief Hired an average of 200 concessions employees per season Provided on-site HR management support at the Durham Bulls Athletic Park Sourced, recruited, onboarded and payrolled all employees […]

 

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3-D Printer Retailer

Headway provided a combination of Recruitment and Talent Acquisition and Employer of Record services to help facilitate the launch of a Brand Ambassador program for 350 stores nationwide for a 3-D printer retailer.   Outcome in Brief Hired 150 Brand Ambassadors Managed the Brand Ambassadors across 350 locations throughout the country, acted as a point of contact between client […]

 

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Women’s Intimate Apparel Retailer

Brand Ambassador program was established to help promote brand awareness and best practices for product placement for a women’s intimate apparel retailer. Use of Contingent Workforce solutions was successful on inception.   Outcome in Brief Nearly 40 field sales specialists were on-boarded, managed and trained Increased elevation of merchandising efforts and coverage in 200 retail locations Created […]

 

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Plastics Manufacturer

Successful partnership for thirteen years in using Headway’s Vendor on Premise solution, to help with the company’s, a plastics manufacturer, fluctuating temporary workforce.   Outcome in Brief Ensured a more diversified workforce by widening recruitment areas Recruited temporary hires to meet the needs of variable production lines Streamlined HR management and reduced overhead expenditure Enabled efficient management […]

 

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Seasonal Retailer

Payroll and RPO provide a powerful “one-two” punch for improving results for a national seasonal retailer.   Outcome in Brief Improved efficiency in operations, while reducing field staff turnover Enabled the retailer to increase their focus on sales merchandising, as well as reopening previously closed stores Saved employment & hiring costs   Challenge Ineffective recruitment and selection methods, […]

 

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Financial Institution

Headway provides improved payrolling and technology processes for the contingent workforce of a leading financial institution.   Outcome in Brief Improved production and efficiency of operations for a contingent 400-plus mortgage insurance underwriting workforce Recognition for outstanding service by the client, which designated Headway as their superior vendor in the area of human service performance   Challenge […]

 

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Cable TV Channel

Recruitment Process Outsourcing (RPO) is used to handle accelerated large-scale recruitment efforts for major cable TV channel.   Outcome in Brief All positions were staffed within six weeks, 45 days ahead of schedule Launch of new channel was successful as a result of Headway being the sole recruitment partner   Challenge The client’s television production company […]

 

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Major U.S. Airline

Highly successful Recruitment Ppocess Outsourcing (RPO) program for the airline industry exceeds expectations in delivering talent for a major U.S. airline.   Outcome in Brief Over 130 candidates were sourced, screened and staffed Operational management of the airline’s recruitment process was improved Airline was able to fill positions it was struggling to staff in a more timely […]

 

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Call Center / Telecommunications

Successful use of Recruitment Process Outsourcing (RPO) for a major call center delivers better candidate sourcing and screening and a dedicated on-site recruitment team.   Outcome in Brief Superior recruitment efficiencies including: Reduced cost per hire Improved automation of the hiring process Improved quality of hire Reduced call center turnover   Challenge The client manages a cluster […]

 

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Large Academic Institution

Successful Curriculum Vitae Data Input Project for large academic institution delivers dedicated on-site team and exceeds expectations by completing the project on-time and within budget.   Outcome in Brief Superior project management efficiencies including: Reduced time to input CV data by 433% over prior methods Eliminated CV processing road blocks Improved staff knowledge through new […]

 

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