Senior Director, CORE Operations
What do you do at Headway?
Within my role in the organization, I am responsible for operational oversight of some Headway’s largest EOR clients, as well as providing oversight to service delivery within our Hospitality Division. I’m tasked with finding & implementing operational efficiencies, ensuring success with client-facing deliverables, facilitating financial reporting & payroll functions, as well as creating strategies to implement our technology products within our service delivery to our clients. I also work closely with our shared services leadership to implement quality control processes and improvements.
What do you like most about working at Headway?
Headway embraces collaboration across all teams to develop strategies and initiatives to make us a better organization as a whole every day. The passion that Headway shows to providing the best service to our clients & customers inspire continual improvements in our practices & processes at all levels. All team members are encouraged to learn and grow in their roles within Headway, which is exciting to see happen throughout the years.
What do you like to do for fun outside of work?
In my free time, I enjoy playing volleyball, golfing, and hiking around local trails & lakes in the area. When I have extended time to myself, I enjoy traveling to the Western NC Mountains or to the NC Coast…ideally to include some offshore fishing outings.
What’s your favorite quote?
“Someone’s sitting in the shade today because someone planted a tree a long time ago.” — Warren Buffet