• The Headway Recruitment Process (CORE)

    Breaking barriers to achieve great things.

    Headway is committed to identifying and placing exceptional candidates who match your unique requirements and workplace culture. But how do we make that happen? Through our robust recruitment process called CORE: Our Center for Operational and Recruitment Excellence.

    Center for Operational Recruitment Excellence (CORE)

    CORE complements our consultative approach to finding you the best candidates for your projects and open positions. We tune into your specific needs and then use CORE, a foundation of cutting-edge tools and technologies, to provide nationwide recruitment solutions. Flexible and customizable strategy and execution.

    • Full time in-house recruiters covering all 50 states
    • Dedicated Recruitment Teams
    • Advanced e-Recruiting Technologies
    • Regional Service Delivery Network
    • Proprietary Database of two million active and passive candidates
    • Access hard-to-reach demographics
    • Source bilingual and multilingual candidates
    • Centralized support processing for Payroll and HR Administration

    Through CORE, Headway enables organizations to achieve superior, cost-effective recruitment results that reduce the burden on your internal team.

    Our Sourcing & Recruitment Model

    • Source – GPS Recruitment – IDs candidates within radius of work location(s)
    • Screen & Qualify – Online Pre-Screening – Minimum Qualification Questions & Validated Assessments
    • Interview – Phone & Video Interviewing of Most Qualified Candidates
    • Present – Hiring Manager (Video package review and/or on-site interview)
    • Hire – Verification & Selection of Final Candidates for Hire

    Talent Attraction

    • Custom career site design & employer branding
    • National wage & salary reports research
    • Job description development
    • Social & digital recruitment
    • Advertising for openings via job boards
    • Job search campaign management
    • Applicant Tracking System (ATS) integration

    Interview Process

    • Candidate quick apply
    • Customized preliminary knock-out questions
    • Personality and skills-based assessments – client-specific
    • Pre-screen telephone interview services
    • Video Interviews using Zoom Video Conferencing
    • Collect references
    • Hiring Manager reviews candidate submittal before sending to client

    Hiring Process

    • Hiring manager extends offer to candidates
    • Offer letter processing
    • Utilize electronic onboarding portal for new hire documentation requirements, both federal and state-specific
    • Performance review and measurements
    • Provide employee earnings statements: Current pay periods, YTD wages, taxes, adjustments
    • Compliant off-boarding of employees at end of project or assignment

    Get the best talent, faster with Zoom Video Interviewing


    Headway uses Zoom Video Conferencing technology with structured and standardized interviews for HR compliance. With video interviewing recruiters are able to consider more candidates from more backgrounds and locations creating a more diverse candidate pool.

    • Easily share video and audio clips. Candidates can see interviewer and presentation at the same time
    • Ensure consistent & fair evaluation of candidates with structured interviews
    • Diversify your candidate pool & find high-quality candidates

    Don't Take Our Word for It


    Here are some insights from our clients.


  • Headway has been a tremendous partner for us. Their responsiveness, accuracy and passion for customer service is outstanding.  Headway’s support allows us to focus on our core business knowing that our billing, collections, payroll and other back-office needs are well managed.  Without hesitation, I highly recommend Headway Workforce Solutions!   


    — Founder and Principal, HR & Career Management Firm

  • We have been working with Headway since 2016, which is over 5 years now!  Headway’s customer service far supersedes any of the other organizations we worked with in the past.  We have thrown them many challenges over the years, and they have always risen to those challenges.  Their processes and procedures have made our lives easier. They are flexible and responsive to any curveball that may come our way.  All members of the organization are very approachable and responsive. They have an excellent consultative approach to all new and different projects.  Their expertise in payroll across the country has helped us greatly, especially in those we were unfamiliar with. In addition, we can tell the organization truly cares about us as a client as well as the employees they service. 


    — Executive Director, Education and Staffing Solutions

  • From helping us create and build an onboarding system that fits our needs, to payroll and reporting that helps keep us on track, to HR support in sticky situations, the Headway team is always there with solutions that help better our business and help our teams have the best possible experience while being employed and working at our seasonal locations.    


    — Regional Manager in the Retail Industry

  • I wanted to take this moment to thank some of the people at Headway for all the above and beyond support your teams have continued to provide us with … THANK YOU!  


    — Regional Manager in the Retail Industry

  • We are strictly a seasonal business with zero year-round employees which means we start from scratch each year.  The Headway Team helps support us in this unique and crazy business by onboarding, handling payroll and all HR support to a brand-new team each season and much more! 


    — Regional Manager in the Retail Industry

  • We had been looking into bringing our concession operation in-house for years, but the fear of doubling our seasonal workforce always worried us. When we finally decided to do it bringing on Headway as a partner has made the transition seamless. They have given us the support needed to ramp up our staffing and be able to focus on customer service and making great food for our great fans.


    — General Manager in the Events and Entertainment Industry

  • Our organization's recent run of phenomenal growth in social science/survey research could not have occurred without the responsiveness and cost-effectiveness of Headway’s nationwide data collection staffing experience and strategic employment solutions. Headway has been a valued and trusted partner for nearly 15 years.


    — VP of Survey Research

  • We feel very fortunate to have found Headway at this stage in our organization’s growth. With studies operating in North Carolina and New York City, we needed temporary help for high volume survey administration and consent gathering. Headway staff recruited our local part-time helpers, who have been consistently reliable and dedicated to helping us produce high-quality research. As a growing research firm, we are now in the process of hiring six to ten new full-time employees to work on studies in a number of states and we are again turning to Headway to help us recruit, this time for our own full-time employees. Having this recruiting partner and leveraging their systems, expertise and reach, allows us to focus on what we do well rather than get overwhelmed with a short-term need to recruit. Alan, Laurie, and Ruth have all been professional, empathic, and dedicated to finding us the right people.


    — Director of Projects in the Policy and Research Industry

  • Headway exceeded our expectations by providing us with top of the line support for our staffing needs. They became a true extension of our team, adopting our initiatives as their own in order to ensure a streamlined effort to achieve our goals above and beyond.


    — Sr. Manager, Field Sales and Customer Activation

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