Job
Research Interviewer - Remote
On behalf of
our client, Headway Workforce Solutions is currently seeking experienced
Telephone Interviewers to work remotely. As a remote telephone interviewer, you
will conduct telephone interviews with randomly selected respondents for the
California Department of Public Health Behavioral Risk Factor Surveillance
System (BRFSS) study. Requirements include excellent communication skills,
reliability/punctuality, and a clear speaking voice for telephone
communication. The compensation for this position is $14.00-$15.00 per hour.
Responsibilities
of a Research Interviewer:
- Follow project
specifications.
- Conduct
telephonic, computer-based interviews with a high degree of accuracy and integrity.
- Exercise
courtesy and professionalism to all respondents.
- Maintain
confidentiality of all collected data.
- Strong
computer, interpersonal, and typing skills.
- Other duties as
assigned by manager.
Qualifications
& Requirements:
- H.S. Diploma or
equivalent AND 1 year telephone service experience
- The ability to
speak with respondents using a headset and a keyboard or mouse to record
responses.
- Ability to
correctly pronounce medical terminology.
- Exceptional
reading, verbal, and listening skills with the ability to multi-task.
- Good working
knowledge of computers.
- Strong typing
skills.
- Positive and
self-motivated demeanor.
- Remote
interviewers must have home wireless internet Download speeds of 50 Mbps or
better.
- Remote
interviewers must have a private space to conduct interviews.
Training,
Schedule, and Shifts
- All training is
paid and will take place across 3-4 weekday evenings before you begin dialing.
- Schedule:
- This is a part
time position beginning in May 2024 that will run for approximately 9-12
months.
- Interviewers
will work a minimum of 20 hours per week, with the opportunity to work up to 40
hours a week.
- Interviewers
will be required to work at least 1 weekend shift (Friday, Saturday, or Sunday)
each week.
- Each
interviewer is required to select from the available start and end times for
the days they choose. Typical Available shifts available are:
- Monday –
Friday: 5 or 6:00 PM – 9, 11 or 12:00 AM ET
- Saturday: 12:00
PM – 4 or 5:00 PM ET
- Sunday: 3, 4, 5
or 6:00PM ET – 9:00 PM ET
Physical
Requirements:
The physical
demands described here are representative of those that an employee must meet
to perform the essential functions of this job successfully. Reasonable
accommodations may be made to enable individuals with disabilities to perform
the essential functions.
- Ability to sit
for hours calling and interviewing respondents
- Ability to
read, speak, and write in English clearly
- Ability to
speak clearly and document responses accurately using electronic systems to be
made available to you
About Headway -
Headway Workforce Solutions is a leading B2B (Business to Business) provider of
workforce solutions with an array of contract-based integrated services and
national staffing solutions. Passionate about our work and dedicated to our
clients, we are committed to exceeding expectations in the human capital
service sector. To learn more about us visit: www.headwaywfs.com
Headway
Workforce Solutions provides equal employment opportunities (EEO) to all
employees and applicants for employment without regard to race, national
origin, religion, age, color, sex, sexual orientation, gender identity,
disability, genetics, or protected veteran status. In addition to federal law
requirements, Headway Workforce Solutions complies with applicable state and
local laws governing nondiscrimination in employment in every location in which
the company has facilities. This policy applies to all terms and conditions of
employment, including recruiting, hiring, placement, promotion, termination,
layoff, recall, transfer, leaves of absence, compensation, training, tuition
assistance, education, social recreation programs and benefits.
By applying to
this position, you hereby acknowledge and consent to being contacted via phone
and text by our recruiters, should your application be selected for further
consideration.