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Cleveland Airport Intercept Interviewer
$21.00-$22.00 per hour
Cleveland
On behalf of our client, Headway Workforce Solutions is seeking outgoing and motivated Intercept Interviewers to conduct face-to-face interviews in the Cleveland, OH Area with travelers at Cleveland Hopkins International Airport for a short-term assignment. As an Intercept Interviewer, you will receive full, paid training and support while in the field. Interviewers must be persuasive, energetic, friendly, and self-motivated, but also organized and detail-oriented. This position offers $22.00 per hour.
Responsibilities of an Intercept Interviewer:
Must have Valid ID
Attend a 90minute, mandatory, paid virtual training tentatively scheduled for Wednesday, July 24th from 1pm-2:30pm
Attend a 30minute, mandatory, paid virtual, follow up touchbase tentatively scheduled on Thursday, August 1st from 12pm-12:30pm
Work approximately 20 - 30 hours per week from Monday, August 5th - Wednesday, August 14th in designated 6 hour shifts, with the potential to continue through Friday, August 16th. No Saturdays or Sundays.
Travel to designated location at Cleveland Hopkins International Airport
Conduct surveys using a project provided tablet
Be responsible for tablet and all other study materials
Keep respondent information and survey details confidential
Complete all other tasks as assigned by management
Opportunity for future assignments at CLE
Qualifications & Requirements:
Previous field data collection or interviewing experience preferred
High school diploma or GED
Must enjoy interacting with all sorts of people
Must have a valid driver's license and automobile insurance
Follow all health and safety protocols
Must treat all respondents with sincere professionalism
Physical Requirements:
The physical demands described here are representative of those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Occasionally reach and lift lightweight objects and small electronics up to 5 – 10 lbs
Stand on your feet for extended periods of time and walk around the majority of your shift
Exposure to various environments, as might be expected in an interviewer role
Possess effective communication skills through speech and listening and fluency in English through reading, writing, and speaking
About Headway : Headway Workforce Solutions is a leading B2B (Business to Business) provider of workforce solutions with an array of contract-based integrated services and national staffing solutions. Passionate about our work and dedication to our clients, we are committed to exceeding expectations in the human capital service sector. To learn more about us, visit: www.headwaywfs.com
Headway Workforce Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, genetics, or protected veteran status. In addition to federal law requirements, Headway Workforce Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all employment terms and conditions, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, training, tuition assistance, education, social recreation programs, and benefits.
By applying to this position, you hereby acknowledge and consent to being contacted via phone and text by our recruiters, should your application be selected for further consideration.
Assistant Manager - Dining Services
$36.37/hr. - $41.03/hr.
New York
Headway Workforce SOlutions is seeking experienced and detail-oriented Assistant Dining Services Manager for our client in the New York City, NY area! Headway Workforce Solutions focuses on providing high-quality workers to clients through Headway’s proprietary recruitment, talent acquisition, and workforce management practices. The pay range for this position is $36.37/hr. - $41.03/hr.
This position is temporary with the potential for renewed employment and/or advancement potential.
Must be available to work one of the following schedule:
Position #1:
Summer Schedule| Thursday-Monday: 1:00pm-9:00pm | Off Tuesday/Wednesday
Fall Schedule | Thursday-Monday: 12:00pm-10:00pm | Off Tuesday/Wednesday
Position # 2:
Summer Schedule| Monday-Friday: 10:00am-6:00pm | Off Saturday/Sunday
Fall Schedule | Tuesday-Saturday: 12:00pm-10:00pm | Off Sunday/Monday
As an Assistant Dining Services Manager, you will:
Participate and assist in implementing promotional programs
Maintain inventory control and cash control
Supervise staff to ensure quality services are provided in a challenging and rewarding work environment
Assist in the hiring, training, evaluating, disciplining, and terminating personnel as needed
Provide support in daily operations to ensure the goals and objectives of Dining Services are met
Assist in implementing fiscal management to ensure goals are met in a cost-effective manner
Maintain health, safety, and sanitation standards
Ensure quality control
Evaluate, respond, and make recommendations based on customer needs to maximize customer satisfaction
Abide by any licensing agreements relevant to the incumbent’s particular unit, and participate in any training as stipulated by such agreements
Assist in special projects as assigned
Qualifications:
Bachelor’s degree and/or its equivalent required
Minimum 1-2 years related experience
Degree from an accredited college or culinary school
Excellent customer service, communication, and interpersonal skills
Physical Demands
The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Must be able to stand for extended periods
Ability to lift to 25 lbs
About Us: Headway Workforce Solutions is a leading B2B (Business to Business) provider of workforce solutions with an array of contract-based integrated services and national staffing solutions. Passionate about our work and dedication to our clients, we are committed to exceeding expectations in the human capital service sector. To learn more about us, visit https://www.headwaywfs.com/ .
Headway Workforce Solutions provides equal employment opportunities (EEO) to all employees and applicants without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, genetics, or protected veteran status. In addition to federal law requirements, Headway Workforce Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all employment terms and conditions, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, training, tuition assistance, education, social recreation programs, and benefits.
By applying to this position, you hereby acknowledge and consent to being contacted via phone and text by our recruiters, should your application be selected for further consideration.
Temporary Assistant Manager - Dining Services
$36.37/hr. - $41.03/hr.
New York
Headway Workforce SOlutions is seeking experienced and detail-oriented Temporary Assistant Dining Services Manager for our client in the New York City, NY area! Headway Workforce Solutions focuses on providing high-quality workers to clients through Headway’s proprietary recruitment, talent acquisition, and workforce management practices. The pay range for this position is $36.37/hr. - $41.03/hr.
This position is temporary to cover for a leave coverage.
Must be available to work the following schedule:
Summer Schedule|Tuesday-Saturday: 1:00pm-9:00pm | Off Sunday/Monday
Fall Schedule | Sunday-Thursday: 12:00pm-10:00pm | Off Friday/Saturday
As an Assistant Dining Services Manager, you will:
Participate and assist in implementing promotional programs
Maintain inventory control and cash control
Supervise staff to ensure quality services are provided in a challenging and rewarding work environment
Assist in the hiring, training, evaluating, disciplining, and terminating personnel as needed
Provide support in daily operations to ensure the goals and objectives of Dining Services are met
Assist in implementing fiscal management to ensure goals are met in a cost-effective manner
Maintain health, safety, and sanitation standards
Ensure quality control
Evaluate, respond, and make recommendations based on customer needs to maximize customer satisfaction
Abide by any licensing agreements relevant to the incumbent’s particular unit, and participate in any training as stipulated by such agreements
Assist in special projects as assigned
Qualifications:
Bachelor’s degree and/or its equivalent required
Minimum 1-2 years related experience
Degree from an accredited college or culinary school
Excellent customer service, communication, and interpersonal skills
Physical Demands
The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Must be able to stand for extended periods
Ability to lift to 25 lbs
About Us: Headway Workforce Solutions is a leading B2B (Business to Business) provider of workforce solutions with an array of contract-based integrated services and national staffing solutions. Passionate about our work and dedication to our clients, we are committed to exceeding expectations in the human capital service sector. To learn more about us, visit https://www.headwaywfs.com/ .
Headway Workforce Solutions provides equal employment opportunities (EEO) to all employees and applicants without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, genetics, or protected veteran status. In addition to federal law requirements, Headway Workforce Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all employment terms and conditions, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, training, tuition assistance, education, social recreation programs, and benefits.
By applying to this position, you hereby acknowledge and consent to being contacted via phone and text by our recruiters, should your application be selected for further consideration.
Field Interviewer
$22.11 per hour, plus a $4.98 per hour health & welfare stipend
Ann Arbor
Looking for Bilingual and Non-Bilingual Field Interviewers!
Headway Workforce Solutions is currently seeking Field Interviewers on behalf of our client in the Washtenaw County area. Applicants within an approximate 50-mile radius of this location may be considered. As a Field Interviewer, you will conduct study enrollment interviews supporting the Parents Empowering Parents (PEP) study, which primarily focuses on assessing the effectiveness of services provided to parents involved with child welfare who have substance use disorder (SUD), an active child welfare case with an assessment that the children are not currently endangered and they are working to address the areas of concern that caused the case to be initiated. This is a multi-year study that includes a 45-minute interviewer-administered baseline survey, plus another similar follow-up survey approximately 15 months later.
This is a part-time position and applicants must be available at least 20 hours per week up to 40 hours per week based on availability of work. Applicants must be available to work a combination of weekdays and weekends when Respondents will be available and must be available to attend a remote project training. A tablet, keyboard and phone will be provided and is for use only on this assignment. The compensation for this position is based on your location and follows the Service Contract Act (SCA) rates. The SCA Rate for Washtenaw County is $22.11 per hour, plus a $4.98 per hour Health & Welfare stipend.
Responsibilities of a Field Interviewer:
Follow all project specifications and protocols
Administer and collect study informed consent, including answering any questions respondents may have about the study
Conduct computer-based interviews by phone and in-person with a high degree of accuracy and integrity
Issue and track respondent payments in the form of a $40 Visa gift card
Conduct locating activities online and in-person when Respondents are difficult to reach
Regularly report to assigned Field Manager
Exercise courtesy and professionalism to all Respondents
Maintain confidentiality of all collected data
Other duties as assigned by manager
Requirements of a Field Interviewer
High School Diploma or the equivalent
Good working knowledge of computers and strong typing skills
Must have home wireless internet
Must have a private space to conduct interviews
Must have own reliable vehicle and vehicle insurance
This position requires candidates to consent to the performance of a background check
Qualifications of a Field Interviewer
Two years of experience interviewing or in customer service
Social worker background or experience working with state or local agencies supporting services for citizens dealing with SUD and/or foster care are a plus
Both English and Spanish fluency is a plus
Exceptional reading, verbal, and listening skills with the ability to multi-task
The ability to speak with Respondents using a tablet and keyboard to record responses
Willingness to work in-person to locate selected Respondents and schedule appointments and conduct interviews when they cannot be completed by phone
Courteous with good communication skills and “people” skills
Positive and self-motivated demeanor
Prior Field Research/Interviewing experience a plus
Additional Information:
Hours and Training
Must be available at least 20 hours per week – including some daytime and some evening hours during the week as well as on weekends when Respondents may be available
May work up to 40 hours in a week, based on the availability of work and project needs
Project training is paid and will consist of approximately 8 hours of computer self-study at home, as well as 3 days of group training sessions conducted remotely via WebEx either late July or early August
Respondent compensation: As a “thank you” for their participation and completing the approximately 45-minute interview, Respondents will receive a $40 Visa gift card.
Physical Requirements:
The physical demands described here are representative of those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Ability to speak clearly and document responses accurately using electronic systems to be made available to you
Lift and carry a tablet and keyboard, phone, paperwork and carrying case—less than 8 pounds
Sit, stand, and walk, potentially up and down stairs most days on the job
About Headway - Headway Workforce Solutions is a leading B2B (Business to Business) provider of workforce solutions with an array of contract-based integrated services and national staffing solutions. Passionate about our work and dedicated to our clients, we are committed to exceeding expectations in the human capital service sector. To learn more about us visit: www.headwaywfs.com
Headway Workforce Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, genetics, or protected veteran status. In addition to federal law requirements, Headway Workforce Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, training, tuition assistance, education, social recreation programs and benefits.
By applying to this position, you hereby acknowledge and consent to being contacted via phone and text by our recruiters, should your application be selected for further consideration.
Bilingual Field Interviewer - Dari
$25.15/hr +$4.60
Seattle
Headway
Workforce Solutions is currently seeking bilingual English and Dari-speaking Field
Interviewers on behalf of our client in the Seattle/Everett, WA, area.
Applicants within an approximate 50-mile radius of this location may be
considered. As a Field Interviewer, you will conduct interviews supporting the Building
Evidence on Employment Strategies (BEES) evaluation study, which provides employment
services for individuals who have received treatment for substance use disorder
(SUD) and are seeking to reenter the workforce.
This is a
part-time position and applicants must be available at least 10 to 15 hours
per week or more based on availability of work, and the project will continue
until early 2026. Applicants must be available to work a combination of daytime,
evenings, and weekends when Respondents will be available and must be available
to attend remote project training. A tablet, keyboard and phone will be
provided and is for use only on this assignment. The compensation for this
position is based on your location and follows the Service Contract Act (SCA)
rates. The SCA Rate for King County is $25.15 per hour, plus a $4.60 per hour Health &
Welfare stipend.
Responsibilities
of a Field Interviewer:
Follow all project specifications and
protocols
Conduct computer-based interviews by phone and
in-person with a high degree of accuracy and integrity
Conduct locating activities online and
in-person when Respondents are difficult to reach
Regularly report to assigned Field Manager
Exercise courtesy and professionalism to all
Respondents
Maintain confidentiality of all collected data
Other duties as assigned by manager
Requirements of a Field Interviewer
Bilingual English and Dari dialect of Farsi fluency required
for this position
High School Diploma or the equivalent
Good working knowledge of computers and strong
typing skills
Must have home wireless internet
Must have a private space to conduct
interviews
Must have own reliable vehicle and insurance
This position requires candidates to consent
to the performance of a background check
Qualifications
of a Field Interviewer
Two years of experience interviewing or in
customer service
Exceptional reading, verbal, and listening
skills with the ability to multi-task
The ability to speak with Respondents using a
tablet and keyboard to record responses
Willingness to work in-person to locate
selected Households/Adult Respondents and schedule appointments and conduct
interviews when they cannot be completed by phone
Courteous with good communication skills and
“people” skills
Positive and self-motivated demeanor
Prior Field Research/Interviewing experience a
plus
Additional
Information:
Hours and
Training
Must be available at least 10 to 15 hours per
week – including some daytime and some evening hours during the week as well as
on weekends when Respondents may be available
Project training is paid and will consist of
approximately 8 hours of computer self-study at home, as well as up to 3 days
of group training sessions conducted remotely shortly after hire in July.
Respondent compensation: As a “thank you” for
their participation and completing the approximately 30-minute interview,
Respondents will receive a $35 Visa gift card.
Physical
Requirements:
The
physical demands described here are representative of those that an employee
must meet to perform the essential functions of this job successfully.
Reasonable accommodations may be made to enable individuals with disabilities
to perform the essential functions.
Ability to speak clearly and document
responses accurately using electronic systems to be made available to you
Lift and carry a tablet and keyboard, phone,
paperwork and carrying case—less than 8 pounds
Sit, stand and walk, potentially up and down
stairs most days on the job
About
Headway - Headway Workforce Solutions is a leading B2B (Business to Business)
provider of workforce solutions with an array of contract-based integrated
services and national staffing solutions. Passionate about our work and
dedicated to our clients, we are committed to exceeding expectations in the
human capital service sector. To learn more about us visit: www.headwaywfs.com
Headway
Workforce Solutions provides equal employment opportunities (EEO) to all
employees and applicants for employment without regard to race, national
origin, religion, age, color, sex, sexual orientation, gender identity,
disability, genetics, or protected veteran status. In addition to federal law
requirements, Headway Workforce Solutions complies with applicable state and
local laws governing nondiscrimination in employment in every location in which
the company has facilities. This policy applies to all terms and conditions of
employment, including recruiting, hiring, placement, promotion, termination,
layoff, recall, transfer, leaves of absence, compensation, training, tuition
assistance, education, social recreation programs and benefits.
By applying to this position, you hereby acknowledge and consent to being contacted via phone and text by our recruiters, should your application be selected for further consideration.