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Field Interviewer

$18.13 per hour, plus a $4.98 per hour health & welfare stipend
Duluth
Looking for Bilingual and Non-Bilingual Field Interviewers! Headway Workforce Solutions is currently seeking Field Interviewers on behalf of our client in the Duluth, MN (St. Louis County) area. Applicants within an approximate 50-mile radius of this location may be considered. As a Field Interviewer, you will conduct study enrollment interviews supporting the Parents Empowering Parents (PEP) study, which primarily focuses on assessing the effectiveness of services provided to parents involved with child welfare who have substance use disorder (SUD), an active child welfare case with an assessment that the children are not currently endangered and they are working to address the areas of concern that caused the case to be initiated. This is a multi-year study that includes a 45-minute interviewer-administered baseline survey, plus another similar follow-up survey approximately 15 months later. This is a part-time position and applicants must be available at least 20 hours per week up to 40 hours per week based on availability of work. Applicants must be available to work a combination of weekdays and weekends when Respondents will be available and must be available to attend a remote project training. A tablet, keyboard and phone will be provided and is for use only on this assignment. The compensation for this position is based on your location and follows the Service Contract Act (SCA) rates. The SCA Rate for St. Louis County is $18.13 per hour, plus a $4.98 per hour Health & Welfare stipend. Responsibilities of a Field Interviewer: Follow all project specifications and protocols Administer and collect study informed consent, including answering any questions respondents may have about the study Conduct computer-based interviews by phone and in-person with a high degree of accuracy and integrity Issue and track respondent payments in the form of a $40 Visa gift card Conduct locating activities online and in-person when Respondents are difficult to reach Regularly report to assigned Field Manager Exercise courtesy and professionalism to all Respondents Maintain confidentiality of all collected data Other duties as assigned by manager Requirements of a Field Interviewer High School Diploma or the equivalent Good working knowledge of computers and strong typing skills Must have home wireless internet Must have a private space to conduct interviews Must have own reliable vehicle and vehicle insurance This position requires candidates to consent to the performance of a background check Qualifications of a Field Interviewer Two years of experience interviewing or in customer service Social worker background or experience working with state or local agencies supporting services for citizens dealing with SUD and/or foster care are a plus Both English and Spanish fluency is a plus Exceptional reading, verbal, and listening skills with the ability to multi-task The ability to speak with Respondents using a tablet and keyboard to record responses Willingness to work in-person to locate selected Respondents and schedule appointments and conduct interviews when they cannot be completed by phone Courteous with good communication skills and “people” skills Positive and self-motivated demeanor Prior Field Research/Interviewing experience a plus Additional Information: Hours and Training Must be available at least 20 hours per week – including some daytime and some evening hours during the week as well as on weekends when Respondents may be available May work up to 40 hours in a week, based on the availability of work and project needs Project training is paid and will consist of approximately 8 hours of computer self-study at home, as well as 3 days of group training sessions conducted remotely via WebEx Respondent compensation: As a “thank you” for their participation and completing the approximately 45-minute interview, Respondents will receive a $40 Visa gift card. Physical Requirements: The physical demands described here are representative of those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to speak clearly and document responses accurately using electronic systems to be made available to you Lift and carry a tablet and keyboard, phone, paperwork and carrying case—less than 8 pounds Sit, stand, and walk, potentially up and down stairs most days on the job About Headway - Headway Workforce Solutions is a leading B2B (Business to Business) provider of workforce solutions with an array of contract-based integrated services and national staffing solutions. Passionate about our work and dedicated to our clients, we are committed to exceeding expectations in the human capital service sector. To learn more about us visit: www.headwaywfs.com Headway Workforce Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, genetics, or protected veteran status. In addition to federal law requirements, Headway Workforce Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, training, tuition assistance, education, social recreation programs and benefits. By applying to this position, you hereby acknowledge and consent to being contacted via phone and text by our recruiters, should your application be selected for further consideration.
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Brand Ambassador Staff

$21.00 to $21.00 per hour
San Diego
On behalf of our client Headway Events & Experiential, a division of Headway Workforce Solutions, is currently seeking motivated and enthusiastic Brand Ambassador Staff in San Diego, CA. As a Brand Ambassador , you will help promote the client’s products, messaging, and image by interacting with conference attendees. The pay for this position is range $21.00 per hour. Responsibilities of a Brand Ambassador: Raise brand awareness Promote brand names, products and services Create positive customer experience Exercise courtesy and professionalism at all times All other duties as assigned Qualifications & Requirements: Must be at least 18 years old Minimum of a High School Diploma or GED equivalent preferred 0 – 3 years of relevant experience Must be outgoing, confident, energetic, and engaging! Be able to direction and work well with limited supervision Consent to a pre-employment background screening Adhere to all Covid protocols as applicable Available to work the assigned schedule Be sure to always check in and out with your on-site Supervisor at the beginning and end of every shift Physical Requirements: The physical demands described here are representative of those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Lift and move objects weighing up to 10 lbs Stand on your feet for extended periods of time Standing, walking, use of hands and fingers, grasping, reaching, lifting, stooping, kneeling, crouching, talking, hearing, and repetitive motions. Exposures to various environments as might be expected in a brand ambassador role Possess effective communication skills through speech and listening and fluency in English through reading, writing, and speaking About Headway - Headway Workforce Solutions is a leading B2B (Business to Business) provider of workforce solutions with an array of contract-based integrated services and national staffing solutions. Passionate about our work and dedicated to our clients, we are committed to exceeding expectations in the human capital service sector. To learn more about us visit: www.headwaywfs.com Headway Workforce Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, genetics, or protected veteran status. In addition to federal law requirements, Headway Workforce Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, training, tuition assistance, education, social recreation programs and benefits. By applying to this position, you hereby acknowledge and consent to being contacted via phone and text by our recruiters, should your application be selected for further consideration.
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Porter C

$19.88-$20.88/hr.
New York
Headway Workforce Solutions is seeking experienced and detail-oriented Porter C for our client in the New York City, NY area! Headway Workforce Solutions focuses on providing high-quality workers to clients through Headway’s proprietary recruitment, talent acquisition, and workforce management practices. The pay range for this position is $19.88 to $20.88/hour. Shifts are full-time and vary. We are looking to start individuals immediately! As a Porter C, you will: Report to working Superintendent, and under general direction, the Porter handles the cleanliness and maintenance of apartment buildings and grounds area. Cleans and maintains building and grounds complex: elevators, stairways, corridors, windows, floors, laundry rooms, vacant apartments, etc.; trims trees and shrubs; fertilizes, seeds and mows lawn; sweeps and hoses sidewalks; removes snow and spreads salt as needed. Performs related duties as assigned. Heavy lifting may be required. Qualifications: High School diploma or equivalent required. Preferred Qualifications: Knowledge of building and grounds maintenance is a plus. Physical Demands The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodation maybe made to enable individuals with disabilities to perform the essential functions. Must be able to stand for extended periods. Ability to lift to 25 lbs. About Us: Headway Workforce Solutions is a leading B2B (Business to Business) provider of workforce solutions with an array of contract-based integrated services and national staffing solutions. Passionate about our work and dedication to our clients, we are committed to exceeding expectations in the human capital service sector. To learn more about us, visit https://www.headwaywfs.com/ . Headway Workforce Solutions provides equal employment opportunities (EEO) to all employees and applicants without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, genetics, or protected veteran status. In addition to federal law requirements, Headway Workforce Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all employment terms and conditions, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, training, tuition assistance, education, social recreation programs, and benefits. By applying to this position, you hereby acknowledge and consent to being contacted via phone and text by our recruiters, should your application be selected for further consideration.
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Full-Time Study Coordinator

$19-20
Morgantown
On behalf of our client, Headway Workforce Solutions is searching for Full-Time Study Coordinators. Study Coordinators are at the core of our client’s business. Our client is seeking a motivated, detail-oriented candidate to carry out health education and study coordination duties. The person hired will implement a health education program with male-identifying and non binary youth involved in the legal and child welfare systems, and will conduct duties related to the evaluation of this project, including: recruiting participants for enrollment in the study, facilitating a multi-session relationship and sexual health education program with participants, maintaining contact with all study participants while they are enrolled in the study, administering questionnaires, conducting data entry and quality assurance checks, and managing data collection materials and incentives. The qualifications for Study Coordinator are as follows: • B.A./B.S. preferred • Strong interest and/or experience in conducting high-quality research • Strong interest and/or experience utilizing motivational interviewing techniques • Comfortable talking and working with adolescents who are involved in the legal or child welfare systems • Experience or strong interest in providing programs to adolescents about healthy relationships and sexual health • Ability to maintain clear boundaries with young people • Experience working with youth who have experienced significant trauma and/or involvement in the child welfare or legal system • Non-judgmental stance • Belief in the inherent dignity and right to autonomy for all people • Exceptional organizational skills and attention to detail • Excellent communication and computer skills • Commitment to PRG’s mission: to produce rigorous research and evaluation that benefits people by improving programs and innovations that aim to improve social, behavioral, health, economic, and employment potential • Ability to work a flexible schedule; some evening and weekend hours may be required Hours: This is a full-time grant-funded position, supported through 2027. Travel: This position requires local and out-of-state travel. Reliable and consistent transportation is required. Travel and local mileage will be reimbursed. Starting wage: $19-20/hour with benefits Location: Positions will be based in Charleston, Morgantown, and the Southern Region (including Fayette and Mercer counties) West Virginia (one position planned per region). The study coordinator will work from the West Virginia Division of Juvenile Services Youth Reporting Center (YRC) offices where the study is being implemented within the region; regular travel between the sites will be required. The study coordinator will also be engaged in field work, meeting with study participants at multiple community-based offices/public locations in the region. Start date: The anticipated start date for this position is early May 2024. Benefit Offerings for the Study Coordinators: · Two weeks (10 days) paid vacation per year, with increase to three weeks after one year of employment · Approximately 17 paid holidays per year (this includes an end of the year break where the office is closed between Christmas and New Year’s Day) · Medical, dental, and vision group plans offered; employer pays portion of premiums · Supplemental insurance plans and a Flexible Spending Account (FSA) offered · After two years of employment, the clients employees are eligible to contribute to a simple IRA retirement plan with employer match Physical Requirements of a Study Coordinator: The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. · Walk, stand, sit for periods of time, use your hands and fingers, grasping, reaching, lifting, talking, hearing, seeing and repetitive motions. Must be able to provide a cover letter, resume, unofficial transcripts, and three professional references during the recruitment process. About Headway: Headway Workforce Solutions is a leading B2B (Business to Business) provider of workforce solutions with an array of contract-based integrated services and national staffing solutions. Passionate about our work and dedication to our clients, we are committed to exceeding expectations in the human capital service sector. To learn more, visit www.headwaywfs.com . Headway Workforce Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, genetics, or protected veteran status. In addition to federal law requirements, Headway Workforce Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all employment terms and conditions, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, training, tuition assistance, education, social recreation programs, and benefits. By applying to this position, you hereby acknowledge and consent to being contacted via phone and text by our recruiters, should your application be selected for further consideration.
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Telephone Polling Interviewer (Remote)

$14.50 to $15.00/hour
Remote
On behalf of our client, Headway Workforce Solutions is currently seeking Remote Telephone Polling Interviewers to support research studies. As a Telephone Polling Interviewer, you will be responsible for calling potential respondents, asking the appropriate questions and recording their answers using a Computer Assisted Telephone Interviewing (CATI) system. This opportunity is a part-time position (offering 9 to 28 hours per week) and pays $14.50 to $15 per hour, with paid training starting in mid to late April. Data collection will continue into November 2024 and there will be a possibility of continued employment beyond November 2024. Special Note: Applicants for consideration must reside in one of the following states for this remote position: Alabama, Alaska, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Mississippi, Missouri, Montana, Nebraska, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, West Virginia, Wisconsin, and Wyoming. Qualifications & Requirements: Knowledge of a telephone, headset, computer (including a keyboard and mouse). Strong communication skills; both verbal and written. Ability to effectively communicate with management and colleagues. Ability to read and communicate clearly and effectively in English. Must be able to maintain an agreed upon schedule and provide appropriate notice of any absences or changes. Must be able to achieve a productivity level (completed surveys per hour) that is at or above the group average. Must exhibit a proper demeanor by adhering to the guidelines provided by our client. Must be able to achieve and maintain quality levels as detailed during training. Must achieve and maintain appropriate calling metrics such as dials per hour, low refusal rate, and high conversion rate. Must attend full training and pass quizzes within the training. Ability to sit for extended periods of time and maintain both focus and motivation. Shift hours are available Monday through Thursday from 4 p.m. to 9 p.m. and Sunday’s from 2 to 8 p.m. Eastern Time Zone. Shifts will be available on Friday’s and Saturdays from Labor Day to Election Day. Shift minimums are 3 hours with longer shifts available. Available to work weeknights from 4 p.m. to 9 p.m. EST and have flexibility to work past 9 p.m. EST and least one weekend shift (Saturdays from 10 a.m. to 4 p.m. and/or Sundays from 2 p.m. to 8 p.m.). The hours available for shifts are based on project availability and project performance. Sometimes shifts end early or are delayed in getting started due to project timing. All other duties as assigned. Preferred Qualifications: Knowledge of Microsoft Office and CATI system software. Previous working experience with Voxco. Previous experience with Kronos. One year of polling experience. Equipment Requirements: Desktop and laptop computers manufactured within the last five years. Windows, macOS, or Linux-based operating systems with the latest updates and patches. Latest version of either Mozilla Firefox (preferred), Google Chrome, Microsoft Edge. Please do not use Safari. A high-speed internet connection is required, at least 25 Mbps Upload/Download. Use of a wired Ethernet connection instead of Wi-Fi for more stability. At least 4 GB of RAM (8 GB or more is preferable) to ensure smooth operation when running Voxco CATI. Solid State Drives (SSDs) rather than Hard Disk Drives (HDDs) are recommended. Total storage should be 128 GB or greater. Agents are required to have a minimum of 1 GB of available storage to save files in the form of training, documents and other materials. Monitor with a screen resolution of 1366 x 768 pixels or higher is recommended for a comfortable survey design experience (best experience is using a 15-inch to 20-inch display). A high-quality wired microphone headset using a headphone jack or USB connection. Physical Requirements: The physical demands described here are representative of those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. · Ability to use computer for sustained time · Ability to read verbatim, clearly speak, and write in English · For Spanish-language interviews: bilingual Spanish-English reading, speaking, and writing ability · Communicate through speech and listening · Clear and distinct speech and fluency in English · Read text verbatim · Good listening and dictation skills · Walk, stand, sit for periods of time, use your hands and fingers, grasping, reaching, lifting, talking, hearing, seeing, and repetitive motions. About Headway - Headway Workforce Solutions is a leading B2B (Business to Business) provider of workforce solutions with an array of contract-based integrated services and national staffing solutions. Passionate about our work and dedicated to our clients, we are committed to exceeding expectations in the human capital service sector. To learn more about us visit: www.headwaywfs.com Headway Workforce Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, genetics, or protected veteran status. In addition to federal law requirements, Headway Workforce Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, training, tuition assistance, education, social recreation programs and benefits. By applying to this position, you hereby acknowledge and consent to being contacted via phone and text by our recruiters, should your application be selected for further consideration.
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