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IAD Dulles Airport Intercept Interviewer

$23.00-$24.00 per hour
Sterling
On behalf of our client, Headway Workforce Solutions is seeking outgoing and motivated Intercept Interviewers to conduct face-to-face interviews in the DC Metro Area with travelers at IAD Dulles International Airport for a short-term assignment. As an Intercept Interviewer, you will receive full, paid training and support while in the field. Interviewers must be persuasive, energetic, friendly, and self-motivated, but also organized and detail-oriented. This position offers $24.00 per hour. Responsibilities of an Intercept Interviewer: Complete airport required badging process at IAD tentatively beginning August 14th (applicable expenses will be reimbursed) Attend a 90minute, mandatory, paid virtual training tentatively scheduled for Wednesday, August 7th from 1:30pm-3pm Attend a 30minute, mandatory, paid virtual, follow up touchbase tentatively on Friday, August 16th from 1:30pm-2pm Work approximately 20 - 30 hours per week from Sunday, August 18th - Tuesday, August 27th, with the potential to continue through Friday, August 30th in scheduled 6 hour shifts (6am-12pm OR 2pm-8pm) Travel to designated location at Dulles International Airport Conduct surveys using a project provided tablet Be responsible for tablet and all other study materials Keep respondent information and survey details confidential Complete all other tasks as assigned by management Opportunity for future assignments at both Dulles and Reagan National, in addition to nearby BWI Airport Qualifications & Requirements: Previous field data collection or interviewing experience preferred High school diploma or GED Must enjoy interacting with all sorts of people Must have a valid driver's license and automobile insurance Follow all health and safety protocols Must treat all respondents with sincere professionalism Physical Requirements: The physical demands described here are representative of those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Occasionally reach and lift lightweight objects and small electronics up to 5 – 10 lbs Stand on your feet for extended periods of time and walk around the majority of your shift Exposure to various environments, as might be expected in an interviewer role Possess effective communication skills through speech and listening and fluency in English through reading, writing, and speaking About Headway : Headway Workforce Solutions is a leading B2B (Business to Business) provider of workforce solutions with an array of contract-based integrated services and national staffing solutions. Passionate about our work and dedication to our clients, we are committed to exceeding expectations in the human capital service sector. To learn more about us, visit: www.headwaywfs.com Headway Workforce Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, genetics, or protected veteran status. In addition to federal law requirements, Headway Workforce Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all employment terms and conditions, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, training, tuition assistance, education, social recreation programs, and benefits. By applying to this position, you hereby acknowledge and consent to being contacted via phone and text by our recruiters, should your application be selected for further consideration.
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Bilingual Spanish Telephone Polling Interviewer (Remote)

$14.50 to $15.00/hour
Remote
On behalf of our client, Headway Workforce Solutions is currently seeking Spanish Bilingual Remote Telephone Polling Interviewers to support research studies. As a Telephone Polling Interviewer, you will be responsible for calling potential respondents, asking the appropriate questions and recording their answers using a Computer Assisted Telephone Interviewing (CATI) system. This opportunity is a part-time position (offering 9 to 28 hours per week) and pays $14.50 to $15 per hour, with paid training starting in mid to late April. Data collection will continue into November 2024 and there will be a possibility of continued employment beyond November 2024. Special Note: Applicants for consideration must reside in one of the following states for this remote position: Alabama, Alaska, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Mississippi, Missouri, Montana, Nebraska, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, West Virginia, Wisconsin, and Wyoming. Qualifications & Requirements: Speak, read, and write in Spanish and English Knowledge of a telephone, headset, computer (including a keyboard and mouse). Strong communication skills; both verbal and written. Ability to effectively communicate with management and colleagues. Ability to read and communicate clearly and effectively in English. Must be able to maintain an agreed upon schedule and provide appropriate notice of any absences or changes. Must be able to achieve a productivity level (completed surveys per hour) that is at or above the group average. Must exhibit a proper demeanor by adhering to the guidelines provided by our client. Must be able to achieve and maintain quality levels as detailed during training. Must achieve and maintain appropriate calling metrics such as dials per hour, low refusal rate, and high conversion rate. Must attend full training and pass quizzes within the training. Ability to sit for extended periods of time and maintain both focus and motivation. Shift hours are available Monday through Thursday from 4 p.m. to 9 p.m. and Sunday’s from 2 to 8 p.m. Eastern Time Zone. Shifts will be available on Friday’s and Saturdays from Labor Day to Election Day. Shift minimums are 3 hours with longer shifts available. Available to work weeknights from 4 p.m. to 9 p.m. EST and have flexibility to work past 9 p.m. EST and least one weekend shift (Saturdays from 10 a.m. to 4 p.m. and/or Sundays from 2 p.m. to 8 p.m.). The hours available for shifts are based on project availability and project performance. Sometimes shifts end early or are delayed in getting started due to project timing. All other duties as assigned. Preferred Qualifications: Knowledge of Microsoft Office and CATI system software. Previous working experience with Voxco. Previous experience with Kronos. One year of polling experience. Equipment Requirements: Desktop and laptop computers manufactured within the last five years. Windows, macOS, or Linux-based operating systems with the latest updates and patches. Latest version of either Mozilla Firefox (preferred), Google Chrome, Microsoft Edge. Please do not use Safari. A high-speed internet connection is required, at least 25 Mbps Upload/Download. Use of a wired Ethernet connection instead of Wi-Fi for more stability. At least 4 GB of RAM (8 GB or more is preferable) to ensure smooth operation when running Voxco CATI. Solid State Drives (SSDs) rather than Hard Disk Drives (HDDs) are recommended. Total storage should be 128 GB or greater. Agents are required to have a minimum of 1 GB of available storage to save files in the form of training, documents and other materials. Monitor with a screen resolution of 1366 x 768 pixels or higher is recommended for a comfortable survey design experience (best experience is using a 15-inch to 20-inch display). A high-quality wired microphone headset using a headphone jack or USB connection. Physical Requirements: The physical demands described here are representative of those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. · Ability to use computer for sustained time · Ability to read verbatim, clearly speak, and write in English · For Spanish-language interviews: bilingual Spanish-English reading, speaking, and writing ability · Communicate through speech and listening · Clear and distinct speech and fluency in English · Read text verbatim · Good listening and dictation skills · Walk, stand, sit for periods of time, use your hands and fingers, grasping, reaching, lifting, talking, hearing, seeing, and repetitive motions. About Headway - Headway Workforce Solutions is a leading B2B (Business to Business) provider of workforce solutions with an array of contract-based integrated services and national staffing solutions. Passionate about our work and dedicated to our clients, we are committed to exceeding expectations in the human capital service sector. To learn more about us visit: www.headwaywfs.com Headway Workforce Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, genetics, or protected veteran status. In addition to federal law requirements, Headway Workforce Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, training, tuition assistance, education, social recreation programs and benefits. By applying to this position, you hereby acknowledge and consent to being contacted via phone and text by our recruiters, should your application be selected for further consideration.
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Tourist Intercept Interviewer

$20-$21 per hour
Naples
Tourist Intercept Interviewer Are you an excellent communicator who can build a natural rapport with a wide variety of people? Do you have an interest in the tourism industry? If so, we have an exciting opportunity for you! On behalf of our client, Headway Workforce Solutions is seeking outgoing and motivated Tourist Intercept Interviewers to conduct face-to-face interviews in Naples, Marco Island, and Fort Myers FL regions. You will be interviewing respondents at various public events. Our client is a full-service market research firm serving clients and specializes in developing tourism marketing and strategic recommendations from survey results and focus groups. Their research is built upon the data collected from surveying tourists to destinations, which is analyzed to generate insightful information surrounding the economic impact of tourism to the area in addition to other key tourism findings. This would not be possible without our team of excellent on-site interviewers conducting these surveys. This assignment starts immediately and is ongoing year-round. Our client offers weekday and weekend shifts that are flexible to suit your schedule. As a Tourism Study Interviewer, you will receive full, paid training and support while in the field. Interviewers must be persuasive, energetic, friendly, and self-motivated, but also organized and detail oriented. The pay rate for this position is $20-$21/hour. Responsibilities of a Tourist Intercept Interviewer: ​ · Travel to designated locations in the Naples and Marco Island area, with occasional travel to Fort Myers, FL · Intercept and engage respondents to complete an in-person interview using an iPad · Follow all project specifications and best practices for survey research · Provide insight to the business to provide value to the wider tourism industry · Be professional and friendly at all times when conducting the surveys Requirements of a Tourist Intercept Interviewer: · Must be at least 18 years old · High school diploma or GED · Must be outgoing and confident to ask people to complete surveys · Must be friendly and professional · Must be self-motivated · Must be familiar with Apple products · Must be able to work a flexible schedule and be available for two to four days per week to work a four-hour shift (approximately 8-16 hours per week based on availability of work) · This position requires candidates to consent to the performance of a background and motor vehicle record check · Must have a valid driver’s license, an acceptable driving record, proof of insurance and reliable transportation to travel to work sites for business purposes. Qualifications of a Tourist Intercept Interviewer: · Previous field data collection or interviewing experience preferred · Some college preferred · Sales and customer service experience preferred · Must enjoy interacting with all sorts of people · Follow all health and safety protocols · Must treat all respondents with sincere professionalism Physical Requirements: The physical demands described here are representative of those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. · Ability to work outdoors and adjust to the environment and weather conditions as encountered · Ability to walk around the surveying areas extended periods of time · Ability to climb stairs (various numbers of flights) as needed · Ability to lift and carry an iPad and project materials not to exceed 5-10 pounds · Ability to use hands and fingers to feel objects, tools, or controls · This job's specific vision abilities include close vision, peripheral vision, depth perception, and the ability to adjust focus · Possess effective communication skills through speech, listening, reading, and writing About Headway - Headway Workforce Solutions is a leading B2B (Business to Business) provider of workforce solutions with an array of contract-based integrated services and national staffing solutions. Passionate about our work and dedicated to our clients, we are committed to exceeding expectations in the human capital service sector. To learn more about us visit: www.headwaywfs.com Headway Workforce Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, genetics, or protected veteran status. In addition to federal law requirements, Headway Workforce Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, training, tuition assistance, education, social recreation programs and benefits. By applying to this position, you hereby acknowledge and consent to being contacted via phone and text by our recruiters, should your application be selected for further consideration.
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Field Interviewer

$22.34 per hour, plus a $4.98 per hour health & welfare stipend
Flint
Looking for Bilingual and Non-Bilingual Field Interviewers! Headway Workforce Solutions is currently seeking Field Interviewers on behalf of our client in the Genesee County area. Applicants within an approximate 50-mile radius of this location may be considered. As a Field Interviewer, you will conduct study enrollment interviews supporting the Parents Empowering Parents (PEP) study, which primarily focuses on assessing the effectiveness of services provided to parents involved with child welfare who have substance use disorder (SUD), an active child welfare case with an assessment that the children are not currently endangered and they are working to address the areas of concern that caused the case to be initiated. This is a multi-year study that includes a 45-minute interviewer-administered baseline survey, plus another similar follow-up survey approximately 15 months later. This is a part-time position and applicants must be available at least 20 hours per week up to 40 hours per week based on availability of work. Applicants must be available to work a combination of weekdays and weekends when Respondents will be available and must be available to attend a remote project training. A tablet, keyboard and phone will be provided and is for use only on this assignment. The compensation for this position is based on your location and follows the Service Contract Act (SCA) rates. The SCA Rate for Genesee County is $22.34 per hour, plus a $4.98 per hour Health & Welfare stipend. Responsibilities of a Field Interviewer: Follow all project specifications and protocols Administer and collect study informed consent, including answering any questions respondents may have about the study Conduct computer-based interviews by phone and in-person with a high degree of accuracy and integrity Issue and track respondent payments in the form of a $40 Visa gift card Conduct locating activities online and in-person when Respondents are difficult to reach Regularly report to assigned Field Manager Exercise courtesy and professionalism to all Respondents Maintain confidentiality of all collected data Other duties as assigned by manager Requirements of a Field Interviewer High School Diploma or the equivalent Good working knowledge of computers and strong typing skills Must have home wireless internet Must have a private space to conduct interviews Must have own reliable vehicle and vehicle insurance This position requires candidates to consent to the performance of a background check Qualifications of a Field Interviewer Two years of experience interviewing or in customer service Social worker background or experience working with state or local agencies supporting services for citizens dealing with SUD and/or foster care are a plus Both English and Spanish fluency is a plus Exceptional reading, verbal, and listening skills with the ability to multi-task The ability to speak with Respondents using a tablet and keyboard to record responses Willingness to work in-person to locate selected Respondents and schedule appointments and conduct interviews when they cannot be completed by phone Courteous with good communication skills and “people” skills Positive and self-motivated demeanor Prior Field Research/Interviewing experience a plus Additional Information: Hours and Training Must be available at least 20 hours per week – including some daytime and some evening hours during the week as well as on weekends when Respondents may be available May work up to 40 hours in a week, based on the availability of work and project needs Project training is paid and will consist of approximately 8 hours of computer self-study at home, as well as 3 days of group training sessions conducted remotely via WebEx either late July or early August Respondent compensation: As a “thank you” for their participation and completing the approximately 45-minute interview, Respondents will receive a $40 Visa gift card. Physical Requirements: The physical demands described here are representative of those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to speak clearly and document responses accurately using electronic systems to be made available to you Lift and carry a tablet and keyboard, phone, paperwork and carrying case—less than 8 pounds Sit, stand, and walk, potentially up and down stairs most days on the job About Headway - Headway Workforce Solutions is a leading B2B (Business to Business) provider of workforce solutions with an array of contract-based integrated services and national staffing solutions. Passionate about our work and dedicated to our clients, we are committed to exceeding expectations in the human capital service sector. To learn more about us visit: www.headwaywfs.com Headway Workforce Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, genetics, or protected veteran status. In addition to federal law requirements, Headway Workforce Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, training, tuition assistance, education, social recreation programs and benefits. By applying to this position, you hereby acknowledge and consent to being contacted via phone and text by our recruiters, should your application be selected for further consideration.
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Part-Time Data Collectors

$20 hr
Dallas
Enjoy flexibility and variety in your work? Do you thrive in a fast-paced environment with a desire to make an impact in the retail industry? Join a growing and diverse data collection team! On behalf of our client, Headway Workforce Solutions is searching for Part-Time Data Collectors. Part-Time Data Collectors are at the core of our client’s business. You will provide the competitive pricing information our client needs to drive successful pricing strategies. Your primary responsibility will be to use your SMARTPHONE device (iPhone) to record and transmit product codes and prices in grocery stores, pharmacies, and mass merchants. What We Offer Our Part-Time Data Collectors Competitive hourly pay Optimized, flexible work schedules that enable a healthy work-life balance Paid driving time and mileage reimbursement Opportunities for employee learning and development What We Require from Our Part-Time Data Collectors Must be 18+ Preferably, you have some retail experience and a high school diploma, or an equivalent combination of the two Valid driver's license and reliable transportation Ability to work 8-10 hours or less per week with scheduling flexibility Preferred Availability: Monday - before noon on Thursday; Take proper care of all materials or equipment provided by the company & return them upon completion of the project Comfortable with using a SMARTPHONE device You must dress retail professionally: Wear clean clothing, pants without holes, closed toe shoes Communicate proactively Be a team player, helping us build relationships within retail locations Physical Requirements of a Part-Time Data Collector: The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Ability to stand for long periods, lift to 45 pounds, bend, kneel, reach, stretch, move heavy items Ability to work in cold temperatures associated with grocery store refrigerator and freezer cases for extended periods of time About Headway: Headway Workforce Solutions is a leading B2B (Business to Business) provider of workforce solutions with an array of contract-based integrated services and national staffing solutions. Passionate about our work and dedication to our clients, we are committed to exceeding expectations in the human capital service sector. To learn more, visit www.headwaywfs.com . Headway Workforce Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, genetics, or protected veteran status. In addition to federal law requirements, Headway Workforce Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all employment terms and conditions, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, training, tuition assistance, education, social recreation programs, and benefits.
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